In 2019, a team of our developers spent the year performing development and delivering training courses to a professional services company in the Midlands. The client was looking to create a brand-new RPA division to work on projects for their own clients as well as optimising their own in-house processes.
Our team passed on their skills and knowledge to the client’s staff, enabling them to perform RPA development effectively and efficiently, whilst also building their confidence in using a tool that was new to a few of them.

The client brought in new hires to expand their team of varying experience, from those that have worked in the industry to graduates. We provided training courses to train new RPA developers in using the tool to standards. As well as providing training for developers, we also provided training for Business Analysts joining the team.
The training aimed to give the analysts a flavour of how RPA solutions are developed to help them understand the technologies that underpin the tool and how it works in general. With analysts that have a better understanding of the tool’s capabilities and limitations, they could better manage expectations of the subject matter when capturing processes.